Privacy Policy

Effective Date: 14th May 2025

1. 1.

   Introduction

   At Showjumping World, your privacy matters to us. This policy outlines how we collect, use, store, and protect your personal information when you use our website, platform, and services.

2. 2.

   Information We Collect

   We may collect the following types of information:

   • Personal details – such as name, email address, and account information.
   • Horse data – details you upload or view related to horses, reports, or comparisons.
   • Usage data – including page visits, search activity, and interactions with our tools.
   • Communication history – messages or emails you send to our support team.
3. 3.

   How We Use Your Information

   We use your information to:

   • Provide access to reports, tools, and account features.
   • Improve our platform and personalise your experience.
   • Respond to support requests and service enquiries.
   • Send updates, alerts, or newsletters (you can opt out anytime).
4. 4.

   How We Store & Protect Your Data

   We store your data securely using encrypted systems and industry-standard security practices. Access is limited to authorised personnel only. We never sell or trade your information.

5. 5.

   Cookies & Tracking

   We use cookies and similar technologies to improve your browsing experience. You can adjust your cookie preferences in your browser settings.

6. 6.

   Third-Party Services

   We may use trusted third-party services (such as payment processors or analytics tools) who help us run our business. These providers are only given access to what they need—and nothing more.

7. 7.

   Your Rights

   You have the right to:

   • Access or update your personal information.
   • Request deletion of your data.
   • Withdraw consent or unsubscribe from communications.
   • Contact us with any concerns at privacy@showjumpingworld.com.
8. 8.

   Changes to This Policy

   We may update this Privacy Policy from time to time. We'll notify you of any significant changes via email or a message on our website.

9. 9.

   Contact Us

   If you have any questions about this Privacy Policy or how we handle your data, please reach out to: support@showjumpingworld.com